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  • BMW F32 F33 F36 Digital Cluster 2013–2020 12.3-Inch Virtual Dash Upgrade
  • BMW 3 Series Digital Dash 2013–2020 | 12.3-Inch OEM LCD
  • BMW 4
  • BMW 3 Series Digital Dash 2013–2020 | 12.3-Inch OEM LCD
  • BMW 3 Series Digital Dash 2013–2020 | 12.3-Inch OEM LCD
  • BMW 3 Series Digital Dash 2013–2020 | 12.3-Inch OEM LCD

BMW F32 F33 F36 Digital Cluster 2013–2020 12.3-Inch Virtual Dash Upgrade

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(1 customer review)

Original price was: $1,058.00.Current price is: $588.00.

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Purchase Protection for This Product

Compatibility review, secure checkout, tracked delivery and practical after-sales support.

BMW 4 Series F32 / F33 / F36 2013–2020

Replace the analog 4 Series cluster with a cleaner 12.3-inch digital dashboard.

The BMW F32 F33 F36 Digital Cluster upgrades the driver display area from traditional gauges to a 12.3-inch LCD virtual dash. It is built for BMW 4 Series Coupe, Convertible and Gran Coupe models from 2013–2020 with NBT/EVO system confirmation, OEM 8.8-inch screen reference and MOST fiber confirmation before shipment.

BMW F32 F33 F36 Digital Cluster 12.3 inch LCD virtual dash product view
12.3-Inch LCD Virtual Dash Upgrade

BMW F32 F33 F36 Digital Cluster 2013–2020 12.3-Inch Virtual Dash Upgrade

Upgrade the driver display you look at every time you drive. iKAGOO checks your BMW 4 Series body style, model year, original cluster, dashboard shape, factory NBT/EVO system, OEM screen size and MOST fiber condition before shipment to reduce wrong-version risk.

F32 Coupe F33 Convertible F36 Gran Coupe NBT / EVO confirmation

Correct product scope

Product type: Digital Instrument Cluster / LCD dashboard retrofit.

Vehicle: BMW 4 Series F32, F33 and F36.

Years: 2013–2020.

Main value: modern virtual dash look, clearer driver display, retained vehicle information and fitment matching before shipment.

Quick Answer

Is this the right digital cluster for your BMW 4 Series?

The BMW F32 F33 F36 Digital Cluster is a 12.3-inch LCD dashboard retrofit for BMW 4 Series F32 Coupe, F33 Convertible and F36 Gran Coupe models from 2013–2020. It replaces the analog instrument display area with a modern Linux-based digital cluster while retaining supported factory vehicle data, warnings and driving information after correct installation and setup. This BMW 4 Series Digital Instrument Cluster is intended for NBT/EVO vehicles with the correct dashboard architecture, OEM 8.8-inch screen reference and MOST fiber confirmation.

High-Intent Fitment Match

Built for 4 Series owners searching for a real digital cluster retrofit

This BMW F32 F33 F36 Digital Cluster is designed for buyers comparing a BMW F32 Digital Dashboard Upgrade, BMW F33 Digital Cluster Retrofit, BMW F36 Digital Cluster Retrofit, BMW 4 Series Speedometer Replacement and BMW 4 Series Virtual Dash. It is not a decorative screen; it replaces the old analog instrument area with a 12.3-inch digital driver display.

Because F32, F33 and F36 vehicles can differ by NBT, EVO, OEM screen size, HUD equipment, LHD/RHD layout and MOST fiber configuration, iKAGOO checks your vehicle details before shipment. This is especially important for buyers searching for a BMW F32 NBT EVO Digital Cluster or BMW F32 MOST Fiber Digital Cluster, where the correct version matters more than the product photo alone.

Will it fit my exact F32, F33 or F36?

It is intended for BMW 4 Series F32 Coupe, F33 Convertible and F36 Gran Coupe from 2013–2020. iKAGOO still checks dashboard photos, NBT/EVO system information and MOST fiber status before shipment.

Will original data remain visible?

Supported speed, rpm, gear, fuel, TPMS, warnings, temperatures and drive mode information continue to display after correct wiring and configuration.

Is this a center Android screen?

No. This is a digital instrument cluster. It upgrades the driver gauge area, not the center infotainment screen.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is planned. If the plug, MOST fiber or harness position does not match, stop installation and contact iKAGOO before forcing the connection.

Core Buyer Benefits

What this digital cluster changes in daily driving

This upgrade is strongest for BMW 4 Series owners who want the cabin to feel newer without changing the whole vehicle.

1

Modern cockpit without losing BMW identity

The 12.3-inch LCD display gives the 4 Series a newer driver display style while keeping the BMW dashboard structure recognizable. The result is a cleaner cabin upgrade rather than a mismatched universal screen.

2

Clearer speed, rpm and driving information

Digital display layouts make key driving data easier to read, especially at night. For daily use, the value is not only visual style but also clearer information in front of the driver.

3

Coupe, convertible and Gran Coupe coverage

The product direction covers F32, F33 and F36 body styles, but each order still needs model-year, system and dashboard confirmation so the correct version is prepared.

Factory Functions Retained

Original vehicle information supported after correct installation

Retained

Supported speed, rpm, gear, fuel level, temperatures and drive mode information continue to display through the digital cluster.

Retained

Supported TPMS, warning information and vehicle status data remain available after correct configuration.

Checked

Odometer and mileage-related information must be handled carefully according to the vehicle and supplied setup guidance.

Supported

Navigation, CarPlay and Android Auto display support is available as described for the product, with source and configuration confirmation before use.

Special HUD equipment, previous cluster replacement, non-standard coding, missing MOST fiber, altered wiring or uncommon regional configurations may require additional confirmation. Please send the requested vehicle information before shipment.

Product Media Story

A digital driver display built for the BMW 4 Series cockpit

Each image is paired with a buying reason first, so the customer understands the value before looking at the hardware.

12.3-inch cluster hardware for a newer driver display

The cluster replaces the original analog gauge area with a wide LCD driver display. This gives the BMW 4 Series a more current cockpit feel while keeping the instrument location familiar.

BMW F32 F33 F36 Digital Cluster 12.3 inch LCD product front view

Before and after cabin improvement

The visual difference is clear: the old analog cluster looks dated, while the digital cluster gives the driver area a stronger modern BMW feel. This is the upgrade customers notice every time they sit behind the wheel.

BMW 4 Series digital dashboard before and after cluster upgrade

BMW cluster family reference for correct version matching

BMW clusters can look similar across different F-chassis models, but the shell shape, connector logic and vehicle data communication are not always the same. The correct 4 Series version must be matched before shipment.

BMW 4 Series F32 F33 F36 digital instrument cluster family reference

System and model coverage should be checked before ordering

The product family supports multiple BMW chassis, but that does not mean every version is interchangeable. iKAGOO checks your body style, year, NBT/EVO status, OEM screen size and MOST fiber details before shipment.

BMW F32 NBT EVO digital cluster fitment and system matching reference

Interface styles give the 4 Series a newer driver display

Different UI styles help the cockpit feel more current than the original analog instrument panel. This is a visible BMW 4 Series digital dashboard upgrade, not a hidden electronic repair.

BMW 4 Series virtual dash interface modes for digital instrument cluster

Installation should be tested before final trim assembly

A correct cluster retrofit is not judged only by whether the part fits into the opening. The installer should confirm plugs, MOST fiber, power, vehicle data and warning display before final reassembly.

BMW F32 F33 F36 Digital Cluster installation steps and wiring test
Before Shipment

Vehicle information needed to prepare the correct cluster

iKAGOO prepares the correct version according to the BMW 4 Series body style, model year, dashboard layout, factory system, OEM screen size and connector configuration—not only the badge name.

Check 1

BMW 4 Series body style: F32 Coupe, F33 Convertible or F36 Gran Coupe.

Check 2

Clear photo of the original instrument cluster and surrounding dashboard.

Check 3

Factory iDrive system photo showing NBT or EVO interface information.

Check 4

Confirmation of OEM 8.8-inch screen reference and MOST fiber-optic plug where applicable.

Buying Value

Why this upgrade is worth buying

The BMW 4 Series F32, F33 and F36 still have strong ownership appeal, but the analog cluster makes the cockpit feel older. This BMW F32 F33 F36 Digital Cluster modernizes the driver’s main display without changing the core identity of the vehicle.

Compared with repairing or replacing the old analog cluster, this upgrade gives a more visible interior improvement. Compared with buying a used OEM 6WB cluster, iKAGOO focuses on prepared fitment, vehicle information checking and after-order support.

Correct Expectation

What this product is not

This is not a center Android head unit and not a radio replacement. It upgrades the driver instrument cluster area.

That distinction matters because customers searching for Android screens or center navigation units need a different product. This page is for the BMW 4 Series digital dashboard retrofit.

Why Buy from iKAGOO?

Prepared for the vehicle, not just the product photo

A digital cluster can physically look similar across BMW models, but the correct version depends on body style, vehicle system, connector and data integration.

A

Vehicle-specific confirmation

iKAGOO checks your BMW 4 Series body style, year, dashboard, original cluster and factory system information before shipment. This helps reduce wrong-version risk.

B

MOST and system matching

NBT/EVO system status, OEM screen reference and MOST fiber condition matter for a cluster retrofit. These details are checked before preparing the order.

C

Factory wiring protection

The installation approach is based on matched connections rather than intentionally cutting supported factory wiring. If plugs do not match, installation should stop.

D

Installation and setup support

iKAGOO can help review connection photos, setup symptoms and function testing for supported hardware. This matters because a cluster retrofit must be checked before final trim reassembly.

E

12-month hardware warranty

Eligible hardware is covered by iKAGOO’s 12-month hardware warranty. Keep your order information, installation photos and issue videos ready for after-sales handling.

F

Cleaner buying decision

This product page explains fitment, retained data, installation boundaries and after-order support so buyers do not choose only by a similar-looking cluster photo.

iKAGOO Buying Evaluation

Three purchase indicators with score comparison

These scores help buyers compare this upgrade against keeping the analog cluster, repairing the old part or buying a used OEM 6WB cluster.

iKAGOO Upgrade Necessity

91/100
Strong Upgrade Case
Analog cluster
45
Used 6WB path
70
iKAGOO digital
91
  • Large visual improvement over the original analog BMW 4 Series cluster.
  • 12.3-inch LCD gives clearer modern driver information.
  • Multiple UI styles improve long-term cabin freshness.
  • Vehicle confirmation before shipment reduces wrong-version risk.
Read the iKAGOO Upgrade Necessity Standard

iKAGOO Original Vehicle Compatibility

90/100
Strong Factory Function Retention
Generic cluster
62
Used OEM part
75
iKAGOO match
90
  • Factory Function Continuity 25%: supported vehicle data and warnings continue after correct setup.
  • Original Control Continuity 15%: BMW driving information remains in the driver’s primary display area.
  • Vehicle Data & Warning Integration 20%: supported speed, rpm, gear, TPMS, temperatures and warnings are retained.
  • Physical Architecture Match 15%: designed for the F32/F33/F36 cluster position and dashboard shape.
  • Factory-Style UI & Interaction Match 15%: display style keeps a BMW-oriented cockpit feel.
  • Installation & Hardware Integration 10%: matched wiring approach protects supported factory wiring.

A score of 90/100 does not mean that 10% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct vehicle version, wiring and setup process are used.

Read the iKAGOO Original Vehicle Compatibility Standard

iKAGOO Installation Ease Level

Level 3
Advanced DIY
Simple trim part
L2
Digital cluster
L3
OEM coding path
L4
  • Suitable for experienced DIY installers or an automotive electronics installer.
  • Requires careful trim removal, cluster replacement and harness connection.
  • NBT/EVO, MOST fiber and function testing must be confirmed before final assembly.
  • No intentional cutting of supported factory wiring.
Read the iKAGOO Installation Ease Level Standard
Compare Your Upgrade Options

Choose based on the problem you want to solve

For BMW 4 Series owners, the best choice depends on whether you want to keep the car original, repair a failed cluster, retrofit used OEM 6WB or make the cabin visibly newer.

Keep the analog cluster

What it solves: No new installation work or hardware cost.

What it does not solve: The driver display remains visually dated.

Best for: Owners who only need the car to remain stock.

Buying conclusion: Lowest effort, but no interior modernization.

Repair the old cluster

What it solves: Restores the existing analog display if the original unit has a fault.

What it does not solve: It does not add a modern digital display experience.

Best for: Owners focused only on repair.

Buying conclusion: Practical for repair, weak for upgrade value.

Used OEM 6WB retrofit

What it solves: May offer a genuine BMW digital cluster path.

What it does not solve: Used-part condition, mileage, VIN, coding, HUD and MOST requirements may add cost and complexity.

Best for: Owners who specifically want an OEM retrofit path.

Buying conclusion: Strong when done correctly, but not always simpler or cheaper.

iKAGOO BMW F32 F33 F36 Digital Cluster

What it solves: Adds a 12.3-inch LCD virtual dash with vehicle-specific preparation and support.

What it does not solve: It still requires correct vehicle information and careful installation testing.

Best for: Owners who want a visible cockpit upgrade with reduced wrong-version risk.

Buying conclusion: Best balanced option for modern display value and prepared fitment.

Product Specifications

BMW F32 F33 F36 digital cluster details

Specifications should be matched with your vehicle photos and selected configuration before shipment.

Product typeDigital Instrument Cluster / LCD Dashboard Retrofit
Supported vehiclesBMW 4 Series F32 Coupe, F33 Convertible, F36 Gran Coupe
Supported years2013–2020
Screen12.3-inch IPS LCD
Resolution1920×720
SystemLinux automotive platform
Factory systemNBT / EVO confirmation required before shipment
Vehicle requirementOEM 8.8-inch screen reference and MOST fiber confirmation where applicable
Display supportVehicle information, warning data and driving display functions after correct setup
Phone display supportNavigation, CarPlay and Android Auto display support as described for the product configuration
Steering layoutLeft-hand drive and right-hand drive support where matched correctly
Center head unit functionNot included
Installation and Testing

Installation work that should be planned

  • Remove the original instrument cluster trim carefully.
  • Remove the factory analog cluster without damaging surrounding dashboard panels.
  • Connect the matched harness and confirm plug orientation.
  • Confirm MOST fiber position where required by the vehicle system.
  • Power on and check screen display before final assembly.
  • Test speed, rpm, gear, fuel, TPMS, warnings, drive mode display and supported vehicle information.
  • Test sleep/wake behavior and check for warning lights before reinstalling all trim.
Pause and Contact iKAGOO

Stop before damage if something does not match

  • The connector shape or pin layout clearly does not match.
  • The MOST fiber plug is missing, damaged or different from the expected position.
  • A pin is bent, loose or damaged.
  • The cluster does not power on after checking safe connections.
  • Warning information or vehicle data behaves abnormally.
  • A fuse repeatedly blows.
  • Power or ground cannot be confirmed.
  • Installation would require cutting the factory main harness.
After Ordering Support Workflow

What happens after you place the order

For a digital instrument cluster retrofit, after-order support must be clear because fitment, wiring and function testing matter more than appearance alone.

Step 1

Order and vehicle review

After the order is received, iKAGOO checks the selected product, BMW 4 Series body style, model year and delivery option. If key vehicle information is missing, we request it before preparing the cluster.

Step 2

Dashboard and system photo confirmation

You may be asked to send photos of the original cluster, full dashboard, factory iDrive screen, NBT/EVO system page and connector area if available. This reduces the risk of sending a similar-looking but wrong version.

Step 3

MOST and harness preparation

Before shipment, iKAGOO checks whether MOST fiber and vehicle-interface details need special attention. This step is important for vehicle data, warning information and stable cluster communication.

Step 4

Tracked shipping and selected tax service

After dispatch, tracking information is provided. If a DDP or tax-prepaid option is available and selected at checkout, import handling follows the selected service and destination policy.

Step 5

Pre-installation checklist

Before powering the cluster, confirm connector position, harness route, MOST fiber condition and dashboard fit. If anything does not match, stop and contact iKAGOO before forcing the plug.

Step 6

Installation-time guidance

During installation, iKAGOO can help review connection photos, cluster behavior and basic setup symptoms for supported hardware. Clear photos and short videos are more useful than text-only descriptions.

Step 7

Post-installation function testing

After the cluster powers on, test speed, rpm, gear, fuel, TPMS, warning lights, mileage display, vehicle data, sleep/wake behavior and fault-free operation before reinstalling all trim.

Step 8

Issue handling and warranty path

If a problem appears, provide your order number, installation photos, short issue video, connector photos and product label if requested. iKAGOO will guide connection checks, configuration checks or warranty handling according to the applicable policy.

Support documents and policies

For warranty and after-sales rules, read the iKAGOO Warranty Policy. For return conditions and reporting periods, read the Refund and Returns Policy. For more digital cluster background, visit the iKAGOO Virtual Cockpit Retrofit page.

Frequently Asked Questions

BMW F32 F33 F36 Digital Cluster FAQ

Will this fit my exact BMW 4 Series?

It depends. This product is intended for BMW 4 Series F32, F33 and F36 models from 2013–2020, but iKAGOO still checks your dashboard, original cluster, NBT/EVO system and MOST fiber details before shipment.

Is this a digital instrument cluster or a center Android screen?

Yes, it is a digital instrument cluster. It replaces the driver gauge area, not the center infotainment screen or radio head unit.

Will original vehicle information still work?

Yes, supported speed, rpm, gear, fuel, TPMS, warning and vehicle status information can continue to display after correct wiring and setup. The exact result depends on correct vehicle matching and installation.

Does it support navigation, CarPlay and Android Auto display?

Yes, the product supports navigation and CarPlay / Android Auto display information where the vehicle system and selected configuration support it. Final behavior depends on NBT/EVO setup and correct connection.

Do I need MOST fiber for this upgrade?

It depends on your vehicle configuration. The current product direction requires OEM 8.8-inch screen reference and MOST fiber-optic confirmation for full function matching. Send photos before shipment if you are unsure.

Do I need to cut factory wiring?

No. No intentional cutting of supported factory wiring is planned. If installation seems to require cutting the main factory harness, stop and contact iKAGOO before continuing.

Is this suitable for DIY installation?

It depends on your experience. The Installation Ease Level is Level 3 — Advanced DIY, suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help.

What should I send before shipment?

Send your BMW model, year, body style, market region, dashboard photo, original cluster photo, factory iDrive system photo and connector or MOST fiber photo if available. This helps iKAGOO prepare the correct cluster version.

Why buy from iKAGOO instead of a cheaper generic cluster?

Because digital clusters can look similar online but differ in fitment, wiring and vehicle data behavior. iKAGOO focuses on vehicle confirmation, correct version preparation and after-order support.

What happens if my connector or system is different?

It depends. Do not force the installation if the connector, MOST fiber or system information is different. Contact iKAGOO with clear photos so the issue can be checked before wiring damage occurs.

Final Buying Step

Confirm your BMW 4 Series body style and system, then order the correct digital cluster version.

This BMW F32 F33 F36 Digital Cluster is strongest for 2013–2020 4 Series owners who want a modern 12.3-inch virtual dash while keeping supported factory vehicle information. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

5.00

Based on 1 reviews
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1 review for BMW F32 F33 F36 Digital Cluster 2013–2020 12.3-Inch Virtual Dash Upgrade

  1. Logan Pierce

    Total rating
    Value for money

    Installed on my 2016 435i (NBT). Plug-and-play harness, no coding drama. Boots in about two seconds and reads speed/RPM/fuel perfectly. Looks factory once mounted and pairs nicely with my existing CarPlay head unit.

    Is it helpful?
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iKAGOO shipping, warranty, returns and customer support
iKAGOO Customer Support

Shipping, Warranty & Returns

Clear information about order processing, international delivery, vehicle-specific products, warranty support, returns and damaged shipments.

Order processing Normally 1–3 business days before dispatch.
International delivery Normally 5–20 business days after dispatch, depending on destination.
Hardware warranty 12-month limited warranty for eligible manufacturing defects.
Vehicle-specific support Compatibility, wiring and configuration assistance are available.

Frequently Asked Questions

These answers provide a practical summary. The complete policy pages linked below apply to all orders.

01

Where are orders shipped from, and how long does delivery take?

Most iKAGOO orders are dispatched from our fulfillment location in China after the product configuration and vehicle information have been checked. Normal order processing takes approximately 1–3 business days.

Estimated delivery times after dispatch are:

  • USA and Canada: approximately 5–9 business days
  • European Union: approximately 7–15 business days
  • United Kingdom and Australia: approximately 7–10 business days
  • Other supported regions: approximately 7–20 business days

Delivery estimates may be affected by customs clearance, local holidays, remote-area delivery, weather or carrier delays.

02

Will I need to pay import tax, VAT or customs charges?

Standard international shipping normally does not include destination-country VAT, import duties, brokerage charges or customs clearance fees.

For eligible European Union destinations, an optional DDP shipping service may be available. Import-related charges are included only when DDP is selected at checkout or confirmed by iKAGOO in writing before shipment.

When DDP is not selected, the recipient is responsible for any charges collected by local customs or the delivery carrier.

03

Can I request express shipping?

Express or expedited shipping may be available for selected products and destinations. Availability, carrier and additional cost are confirmed before shipment.

Depending on the destination and product type, iKAGOO may use carriers such as DHL, FedEx, UPS, EMS, 4PX or another tracked logistics provider.

04

How can I track my shipment?

After the order has been dispatched, the tracking number or tracking link will normally be sent to the email address used for the order.

Tracking updates may take several business days to appear while a parcel is transferred between international and local carriers.

05

What is the iKAGOO return and refund policy?

Return eligibility depends on the reason for the return, the product condition, installation status, evidence provided and whether the return has been approved by iKAGOO.

For a non-defective return, the product must normally be unused, uninstalled, complete and suitable for resale. The customer is generally responsible for approved return shipping costs.

Original shipping charges, DDP charges, VAT, customs duties and other logistics costs are generally non-refundable unless required by applicable law or confirmed otherwise by iKAGOO.

Do not send a product back without receiving an approved return address and return instructions from iKAGOO.

06

What happens if iKAGOO confirmed compatibility but the product cannot be installed?

Additional protection may apply when iKAGOO confirmed compatibility before purchase, the customer supplied accurate vehicle information, and the customer cooperated with reasonable installation and diagnostic steps.

If iKAGOO confirms that no reasonable technical solution is available, and the issue is reported within 7 calendar days after delivery, the customer may be eligible for a refund of the product price without being required to return the product.

Original shipping, DDP, VAT, customs duties and other third-party charges are not included in this product-price refund.

07

What warranty does iKAGOO provide?

Eligible iKAGOO products include a 12-month limited hardware warranty covering verified manufacturing defects and eligible hardware failures under normal use.

Depending on the issue, the solution may include remote diagnosis, configuration assistance, replacement parts, repair, product replacement, partial refund or full refund.

The warranty does not normally cover damage caused by incorrect wiring, unauthorized modification, accidental damage, water ingress, impact, misuse, improper voltage, installation error or incompatible third-party equipment.

08

Does opening the product automatically cancel the warranty?

Inspection or third-party examination does not automatically cancel the entire warranty. However, damage caused by unauthorized repair, component replacement, incorrect modification, broken circuits or improper reassembly is not covered.

Contact iKAGOO before dismantling or repairing the product so that the correct diagnostic procedure can be provided.

09

What if my order arrives damaged or has missing parts?

Contact iKAGOO within 7 calendar days after delivery and keep the original packaging, shipping label, accessories and product.

Please provide clear photos or video showing:

  • The external shipping carton and shipping label
  • Any visible packaging damage
  • The product and affected area
  • All received accessories and wiring

After verification, iKAGOO may arrange a missing-part shipment, replacement, repair, refund or another reasonable solution based on the specific case.

10

What should I do if I ordered the wrong product?

Contact iKAGOO before installing or using the product. An exchange or return may be approved when the product remains unused, uninstalled, complete and suitable for resale.

Customers are normally responsible for shipping costs and any price difference when the wrong product, vehicle model, year or factory configuration was selected.

A free prepaid return label is not automatically provided.

11

Can I modify or cancel my order after payment?

Contact iKAGOO as soon as possible, preferably within 12 hours after placing the order, when requesting an address, vehicle configuration or product change.

A modification or cancellation is not effective until confirmed by iKAGOO. Vehicle-specific products may enter procurement, programming, testing, configuration or custom preparation shortly after payment.

Once preparation or shipment has started, cancellation may not be possible, or reasonable costs already incurred may be deducted.

12

What is included in the package?

Package contents vary by product, vehicle model, factory system and selected configuration.

Depending on the product, the package may include the main device, vehicle-specific wiring harnesses, CANBUS interface, adapters, USB cables, antennas, microphones, mounting hardware and other installation accessories.

Refer to the relevant product page, package photos and order confirmation for the exact included components.

13

How do I contact iKAGOO support?

You can contact iKAGOO through the contact form, email, WhatsApp or the available website support channels. Typical response time is within 24 business hours.

For faster technical support, include your order number, vehicle model and year, factory system photos, product photos and a clear video showing the issue.

Visit: iKAGOO Contact and Support

14

Is payment secure, and are installment options available?

Payments are processed through the secure payment methods displayed during checkout. Available card, wallet and installment options may vary by country, currency, payment provider and customer eligibility.

Any installment service, including options offered by PayPal or another provider, is subject to that provider’s regional availability and approval rules.

Read the Complete iKAGOO Policies

Review the full policy pages before ordering, especially for vehicle-specific products, international tax arrangements and installation-related returns.

This FAQ is a simplified customer guide. The complete published policy pages, order confirmation and applicable consumer law take priority if any wording differs.