Provide the exact vehicle model, production year, left-hand-drive or right-hand-drive layout, dashboard photos, original infotainment system and any factory options that may affect installation. iKAGOO uses the information supplied to review the selected product version before shipment.

For applicable products, Plug-and-Play means matched connectors are used to avoid cutting or permanently modifying the original vehicle wiring. Dashboard removal, original component transfer, settings, calibration or professional installation may still be required.

Function retention depends on the exact product, vehicle year, original system and integration route. Depending on the configuration, retained functions may include steering-wheel controls, cameras, vehicle information, warning indicators, factory audio, Bluetooth and original system switching.

Selected iKAGOO OEM-style Android head units support Wireless Apple CarPlay and Android Auto. Available memory, screen specification, audio functions, connectivity and factory-system integration vary by product version and vehicle platform.

Professional installation is recommended for products involving dashboard disassembly, optical-fiber handling, original component transfer, calibration or complex vehicle integration. iKAGOO can provide connection references and remote troubleshooting, but remote assistance does not replace a qualified automotive electronics installer.

For supported products, iKAGOO can provide connection references, initial setup guidance and remote troubleshooting based on the vehicle, product version, installation photos and problem details. Clear photos and videos are normally required when diagnosing an installation or configuration issue.

Yes. The 12-month warranty defines the standard hardware warranty period, but it does not automatically end your support relationship with iKAGOO. Your original order remains the reference for later troubleshooting, software guidance, replacement-part assistance and repair coordination.

Eligible hardware faults are handled under the applicable iKAGOO warranty conditions during the 12-month warranty period. Warranty handling may require diagnosis, installation verification, photos, videos, software checks or return inspection before the appropriate solution is confirmed.

Orders are prepared after payment, required vehicle information and the applicable product version have been reviewed. A suitable tracked shipping route is then selected according to the destination, product type and available customs arrangement.

Contact iKAGOO before sending any product back. The order, installation status, vehicle information, product condition and reason for return must first be reviewed. Returned products should not be shipped without authorization and the confirmed return instructions.