A Larger View of Navigation
The wide display makes routes, intersections and surrounding map information easier to view during daily commuting and long-distance driving.
Up to 29%
Porsche Macan 2018-2024 Dual Screen Upgrade with Wireless CarPlay & Android Auto
From: $1,280.00
Duty-Free
EU & USA · Shipping shown in cart
EU & USA · Shipping in cart
Details
Secure by
DDP Tax-Prepaid Service
We handle applicable VAT and import duties for eligible EU and USA orders. Estimated savings: $120–$280 .
Shipping is separate. The exact shipping cost is calculated by destination and shown in your cart before checkout.
USA (48 States)
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Shipping to
China
Checking available shipping…
Final shipping is confirmed from your delivery address at checkout.
Guarantee Safe and Secure Payment Checkout
Built to Fit. Backed Beyond Delivery.
Compatibility review, full compatibility protection, a 12-month hardware warranty and continued support after installation.
After Payment
We Work to Get It Right the First Time
View Full Order Process
Full Process
01
Order Received
Order
02
Final Compatibility Check
Check
03
Test & Prepare
Test
04
Pack & Ship
Ship
05
Tracking & Support
Support
Our goal is to get your order right before it leaves us. We verify compatibility, prepare the correct setup and contact you only if something needs confirmation.
Factory-Style Full Cockpit Upgrade
Make Your Porsche Macan Interior Feel Modern Again
The Porsche Macan 2018-2024 dual screen upgrade replaces the dated display area with a wide 24.6-inch Android 16 cockpit, adding wireless Apple CarPlay, Android Auto, Android applications, DSP audio adjustment and a more useful view of navigation, media and supported vehicle information.
24.6-Inch Dual Screen
Android 16
Wireless CarPlay
Android Auto
DSP + 4G
LHD and RHD
- Original steering-wheel controls are supported.
- The factory reverse-camera display is retained after correct connection and configuration.
- The factory amplifier and original speakers remain supported through the matched vehicle interface.
- Supported vehicle settings, information and warning data continue to be available.
- The matched harness is prepared without intentionally cutting supported factory wiring.
- Normal ignition, sleep and wake-up behavior is supported after correct installation and testing.
Vehicle scope: designed for selected Porsche Macan 2018–2024 ICE/petrol models. It is not compatible with the Porsche Macan Electric.
Quick Answer
What Does This Upgrade Change?
This is a complete factory-style Android dual-screen cockpit upgrade, not a CarPlay-only software activation or a small interface module. It gives the Macan a much wider display area while adding wireless CarPlay, Android Auto, Android applications, 4G connectivity and DSP adjustment.
To prepare the correct version, iKAGOO checks your vehicle year, LHD or RHD dashboard, factory system, audio configuration, camera type and connector information before shipment. This helps ensure that the correct screen, harness and vehicle interface are prepared for your order.
Everyday Upgrade Value
What You Will Notice Every Day
Faster Access to Your Phone
Wireless Apple CarPlay and Android Auto provide convenient access to supported maps, calls, messages and music without relying on the original interface alone.
A More Modern Cockpit
The combined screen structure changes the complete visual character of the dashboard instead of adding a small external tablet or interface box.
A real in-vehicle view of the wide screen used for route guidance and entertainment.
The before-and-after comparison shows why this is more substantial than a CarPlay-only module.
Original Vehicle Functions Supported
Keep the Important Functions You Already Use
- Original steering-wheel controls
- Factory reverse-camera display
- Applicable factory 360° camera view
- Factory parking information
- Factory amplifier and original speakers
- Supported vehicle settings and information
- Supported warning and status information
- Original control functions after correct configuration
- Ignition, sleep and wake-up behavior
- Factory wiring protection through the matched harness
The matched vehicle interface is designed to retain the supported factory reverse or surround-view display.
Use supported navigation, music, calls and messaging through Apple CarPlay or Android Auto.
Special factory audio systems, non-standard cameras, previous aftermarket modifications or uncommon regional configurations may require additional connection instructions. Please provide the requested vehicle information when ordering so iKAGOO can prepare the correct version.
Why Owners Choose This Upgrade
More Than a Larger Screen
Compared with keeping the factory system
Keeping the original system costs nothing when it still meets your needs, but it does not provide the same wide-screen cockpit, Android application environment or visual modernization.
Compared with a CarPlay-only module
A CarPlay module can be a sensible lower-cost solution for phone projection. This product is for owners who want a complete dashboard transformation, Android applications and a substantially larger display area.
Compared with repairing the old PCM
Repair is appropriate when the priority is restoring the original system. The dual-screen upgrade is intended for owners who also want a different cockpit design and modern connectivity.
Compared with a used factory unit
A used PCM may restore factory appearance but can introduce version, region and coding questions. It normally does not provide the same wide-screen Android experience.
iKAGOO Upgrade Necessity
Strong Upgrade Case — High Daily-Use Value
Strong Upgrade Case
This upgrade offers strong practical value for owners who plan to keep their Macan and want a noticeably more modern cockpit, larger navigation view, wireless phone integration and access to supported Android applications.
- Substantial visual improvement across the dashboard
- Frequent daily value from maps, media, calls and phone integration
- More complete modernization than a CarPlay-only module
- Strong value for owners keeping the vehicle long term
- Lower necessity when the factory PCM already meets all of the owner's needs
How this result is determined
This product is evaluated under the iKAGOO Upgrade Necessity framework, which considers the condition of the factory system, daily-use improvement, long-term ownership value, available alternatives and the practical value of the upgrade.
View the iKAGOO Upgrade Necessity FrameworkiKAGOO Original Vehicle Compatibility
Factory-Style Integration with Important Functions Retained
88/100 — Evidence Level B
The wide physical architecture, vehicle-specific trim, matched wiring and supported original functions provide strong overall integration for the correctly matched Macan configuration.
| Evaluation Dimension | Result | Current Product Basis |
|---|---|---|
| Factory Function Continuity | 23/25 | Steering-wheel controls, camera, supported audio and vehicle functions retained after correct setup. |
| Original Control Continuity | 13/15 | Original supported controls remain available, although Android interaction and menus differ from PCM. |
| Vehicle Data & Warning Integration | 17/20 | Matched CANBUS supports applicable vehicle data and warning communication. |
| Physical Architecture Match | 14/15 | Vehicle-specific full-width structure is shown installed in both LHD and RHD interiors. |
| Factory-Style UI & Interaction Match | 12/15 | The cockpit is visually integrated, but Android UI and menu paths differ from Porsche PCM. |
| Installation & Hardware Integration | 9/10 | Matched trim, harness and vehicle interface are prepared for the selected configuration. |
A score of 88/100 does not mean that 12% of factory functions are lost. The difference mainly reflects changes in screen architecture, Android interface design, menu paths and installation structure.
How this result is determined
This result is based on the iKAGOO Original Vehicle Compatibility framework. It evaluates factory-function continuity, original controls, vehicle data and warning integration, physical architecture, factory-style interaction and installation integration.
The score represents the overall integration quality of the upgrade. It does not mean that the same percentage of factory functions is lost or retained.
View the iKAGOO Original Vehicle Compatibility FrameworkiKAGOO Installation Difficulty
Level 4 — Professional Installation Recommended
Level 4
This is a full cockpit installation requiring dashboard disassembly, careful harness routing, CANBUS configuration and complete function testing.
- Removal of the original display area and surrounding trim
- Installation and alignment of the complete dual-screen assembly
- Connection of the vehicle-specific harness and CANBUS
- Routing of applicable USB, antenna and accessory cables
- Camera, amplifier and audio connection checks
- Steering-wheel, vehicle-data, ignition and sleep testing
A higher installation level reflects the amount of professional work required. It does not indicate lower product quality, lower compatibility or lower upgrade value.
How this result is determined
This installation level is assigned under the iKAGOO Car Electronics Installation Difficulty framework. It considers dashboard disassembly, wiring connections, cable routing, CANBUS configuration, camera and amplifier connections, function testing, power behavior and the level of installer experience required.
Installation difficulty describes the work required to complete the installation correctly. It does not represent lower product quality or lower upgrade value.
View the iKAGOO Installation Difficulty FrameworkReal Vehicle Installation Results
Designed Around the Macan Dashboard
A right-hand-drive installation showing the screen structure integrated into the Macan dashboard.
The installed system follows the dashboard line instead of appearing as an external universal tablet.
A closer view of the display alignment and surrounding dashboard fit.
The product is supplied as a vehicle-specific cockpit assembly rather than a generic stand-alone screen.
Core Functions
Modern Connectivity and Android Flexibility
Connect supported phones for calls and media functions.
Select a supported system language for easier daily operation.
Supports navigation, media, phone integration and compatible Android applications.
Product Specifications
Current Published Configuration
| Specification | Current Product Information |
|---|---|
| Vehicle | Selected Porsche Macan 2018–2024 ICE/petrol models |
| Product Type | Factory-style complete Android dual-screen cockpit upgrade |
| Combined Screen Size | Approximately 24.6 inches |
| Resolution | 1920 × 720 |
| Touch | Capacitive touch display |
| Operating System | Android 16 |
| Processor | Eight-core platform; exact chip model is not currently published |
| Memory Options | 4GB + 64GB or 8GB + 256GB |
| Phone Integration | Wireless Apple CarPlay and Android Auto |
| Connectivity | 4G, Wi-Fi and Bluetooth functionality |
| Audio | DSP adjustment and listed 4 × 60W output |
| Vehicle Interface | Matched harness and CANBUS configuration |
| Dashboard Options | Black/LHD or Black/RHD |
| Listed Shipping Weight | 8.5 kg |
| Listed Package Dimensions | 48 × 38 × 28 cm |
| Macan Electric | Not supported |
Choose the Correct Configuration
4GB + 64GB or 8GB + 256GB?
| Version | Best For | What Changes | Core Functions |
|---|---|---|---|
| 4GB + 64GB | Navigation, CarPlay, Android Auto, calls, music and a smaller selection of Android applications | Lower RAM and storage capacity | Eight-core platform, DSP, 4G, CarPlay and Android Auto remain included |
| 8GB + 256GB | Heavier multitasking, more applications, offline maps and larger media storage | More RAM and substantially more internal storage | Eight-core platform, DSP, 4G, CarPlay and Android Auto remain included |
The 4GB + 64GB version is still a complete functional configuration. Choose 8GB + 256GB when you expect to install more Android applications, store more files or switch frequently between demanding applications.
Wiring and Included Components
Prepared for the Selected Vehicle Configuration
The current product image shows the screen assembly, trim structure, main wiring and installation accessories.
Package preparation includes the applicable components for your order
- 24.6-inch dual-screen assembly
- Selected Black/LHD or Black/RHD dashboard structure
- Vehicle-specific main wiring harness
- Matched CANBUS or vehicle interface
- Applicable USB and connection leads
- Installation clips, hardware and related accessories shown for the selected configuration
Exact cables and interfaces can vary with factory audio, camera, region and previous modifications. iKAGOO prepares the applicable package after checking the required vehicle information.
Before Shipment
Information Used to Prepare the Correct Version
Please provide
- Vehicle model year
- Country or market version
- LHD or RHD confirmation
- A clear full dashboard photo
- A photo of the factory infotainment screen and menu
- Factory camera or 360° camera information
- BOSE, factory amplifier or other premium audio information
- Details of any previous aftermarket modifications
Why iKAGOO checks this information
The purpose is to prepare the correct dashboard structure, wiring harness, CANBUS configuration and applicable camera or amplifier connection for your order.
This preparation reduces the risk of receiving the wrong LHD/RHD structure, connector or vehicle interface.
Read the Compatibility and Installation GuideInstallation Overview
Professional Installation and Complete Testing
- Confirm that the received LHD/RHD structure, harness and CANBUS match the order.
- Disconnect the vehicle power according to the installer's safe working procedure.
- Remove the applicable dashboard trim and original display components without damaging clips or factory wiring.
- Connect the matched main harness, CANBUS and applicable audio, camera, USB and antenna leads.
- Route all cables away from moving parts, sharp edges, airbags and heat sources.
- Temporarily power the system and configure the applicable vehicle protocol before final assembly.
- Test steering-wheel controls, audio, amplifier output, camera display, parking information and supported vehicle data.
- Check ignition behavior, shutdown, sleep and wake-up operation.
- Complete final panel alignment and reinstall the dashboard only after all functions pass testing.
Stop the installation and contact iKAGOO when:
- A plug or CANBUS label clearly does not match the supplied solution.
- The actual factory system differs from the information provided with the order.
- The vehicle has an undocumented aftermarket amplifier, camera or wiring modification.
- Continuing would require cutting the main factory wiring harness.
- A connector must be forced into a socket.
- The vehicle remains powered or does not enter normal sleep.
- Abnormal warning messages appear after connection.
- The camera or amplifier interface is visibly different from the prepared configuration.
Stopping at this point protects the vehicle and the equipment. Send clear connector and dashboard photos to iKAGOO for the correct connection guidance.
Published Evidence Scope
What the Current Product Evidence Shows
Currently shown
- Multiple real LHD and RHD installation results
- The complete dual-screen assembly
- CarPlay and Android Auto interface examples
- Factory camera support example
- Bluetooth and multilingual interface examples
- Harness and accessory overview
Confirmed during order preparation
- Exact LHD or RHD dashboard structure
- Factory infotainment configuration
- Camera type
- Factory audio and amplifier configuration
- Applicable wiring and CANBUS preparation
- Previous aftermarket modifications
Shipping, Warranty and Support
Support Before and After Installation
Tracked Global Shipping
Orders are normally prepared within 1–3 business days after payment and receipt of the required vehicle information.
View Shipping Policy12-Month Hardware Warranty
The product is covered by the current iKAGOO 12-month limited hardware warranty from the confirmed delivery date, subject to the published terms.
View Warranty PolicyInstallation and Configuration Support
iKAGOO provides applicable connection, setup and troubleshooting guidance using the order and vehicle information supplied by the customer.
View Return and Refund PolicyDDP service is optional and applies only when it is selected for the order or expressly confirmed by iKAGOO. Duties, VAT and import handling are not automatically included for every destination. Read the current DDP guide.
Frequently Asked Questions
Porsche Macan Dual Screen Upgrade FAQ
Does this fit every Porsche Macan from 2018 to 2024?
It is designed for selected 2018–2024 ICE/petrol Macan configurations. The exact dashboard, factory infotainment, audio, camera, region and connector configuration are checked before shipment.
Is this compatible with the Porsche Macan Electric?
No. This product is not compatible with the Porsche Macan Electric.
How do I choose LHD or RHD?
Choose Black/LHD when the steering wheel is on the left side of the vehicle and Black/RHD when it is on the right. A dashboard photo should still be provided so the structure can be checked.
Are the original steering-wheel controls supported?
Yes. Supported steering-wheel functions such as volume, track selection and applicable call controls continue to work after correct CANBUS setup and installation.
Will the factory reverse camera or 360° camera still work?
The supported factory reverse-camera display and applicable factory surround-view system are retained after the correct camera interface, wiring and configuration are used.
Will the factory amplifier and speakers continue to work?
Yes, the matched vehicle solution supports the applicable factory amplifier and original speakers. Provide BOSE, premium amplifier or MOST information before shipment so the correct interface can be prepared.
Does installation require cutting the factory wiring?
The matched harness is designed to connect without intentionally cutting the supported factory main wiring. Stop the installation if the supplied connectors do not match or cutting the main harness appears necessary.
Is this a full replacement or a CarPlay-only module?
It is a complete Android dual-screen cockpit upgrade. It is not a software activation and not a CarPlay-only interface module.
What is the difference between 4GB + 64GB and 8GB + 256GB?
Both versions include the listed eight-core platform, DSP, 4G, CarPlay and Android Auto. The 8GB + 256GB version provides more multitasking capacity and substantially more storage for applications, maps and media.
Does the installation require coding?
The installation normally requires vehicle protocol and CANBUS configuration. Additional vehicle-specific settings depend on the factory system, audio, camera and regional configuration.
Is professional installation required?
Professional installation is recommended. This is an iKAGOO Level 4 installation involving dashboard disassembly, wiring, CANBUS configuration and full vehicle-function testing.
What should I send after placing the order?
Send the model year, market, LHD/RHD confirmation, full dashboard photo, factory system photo, camera type, audio or amplifier information and details of previous aftermarket modifications.
iKAGOO Standards and Related Pages
Review the Standards Behind the Upgrade
Prepare the Correct Version
Make Your Porsche Macan Feel Modern Again
Select the LHD or RHD structure and the memory configuration that suits your use. iKAGOO will use your vehicle information to prepare the applicable screen, harness and vehicle interface before shipment.
Smart Cockpit Upgrade
Modern Dual Screen Control
For Porsche Macan 2018-2024.
The Porsche Macan 2018-2024 Dual Screen Upgrade features a wide 24.6-inch dual screen display with a 1920 × 720 capacitive touch interface for a cleaner and more modern cockpit appearance. Running on Android 16, it supports wireless Apple CarPlay, Android Auto and original factory reverse camera retention for matched Porsche Macan ICE model configurations.
24.6-Inch Dual Screen Layout
The 24.6-inch dual screen display is designed for selected Porsche Macan 2018-2024 ICE models, creating a wider and more modern cockpit presentation with a high-resolution 1920 × 720 capacitive touch screen. The system also supports continued use of the original factory reverse camera after matched installation and vehicle compatibility confirmation.
Android 16 Multimedia Platform
The Android 16 multimedia system supports wireless Apple CarPlay and Android Auto for compatible smartphone navigation, calls, music and voice-assistant functions. The Porsche Macan 2018-2024 Dual Screen Upgrade is available in 4GB RAM + 64GB Storage and 8GB RAM + 256GB Storage configurations.
Fitment Verification Required
Original Camera Retention Supported
Porsche Macan 2018-2024 Dual Screen Upgrade FAQ
Porsche Macan 2018-2024 • 24.6-Inch Display • Android 16 • 4GB+64GB / 8GB+256GB
1. Is the Porsche Macan 2018-2024 Dual Screen Upgrade compatible with my vehicle?
Compatibility must be confirmed before ordering. This upgrade is designed for selected Porsche Macan 2018-2024 ICE models, but the original dashboard layout, vehicle year and factory configuration should be checked using clear photos before shipment.
2. What screen size does this Porsche Macan dual screen upgrade use?
The system uses a 24.6-inch dual screen layout with a 1920 × 720 capacitive touch display. The wide-screen design is intended to create a cleaner and more modern cockpit appearance for the Porsche Macan 2018-2024.
3. Does the Porsche Macan 2018-2024 Dual Screen Upgrade support Apple CarPlay and Android Auto?
Yes. The system supports wireless Apple CarPlay and Android Auto for compatible smartphone navigation, calls, music and supported mobile applications.
4. What operating system does this Porsche Macan screen upgrade use?
The system runs on Android 16, providing a modern multimedia interface for compatible navigation, media and smartphone integration functions.
5. Can the original reverse camera be retained after installation?
Yes. Original factory reverse camera retention is supported when the system is correctly matched to the vehicle configuration before installation.
6. Does this Porsche Macan upgrade use CANBUS integration?
Yes. The system supports matched CANBUS integration for compatible vehicle communication and supported original functions. Correct matching depends on the original dashboard configuration.
7. Which memory configurations are available for this Porsche Macan dual screen display?
Two configurations are available: 4GB RAM + 64GB Storage and 8GB RAM + 256GB Storage. The 8GB+256GB version is recommended for customers who expect heavier app use or require more local storage.
8. Is professional installation recommended for the Porsche Macan 2018-2024 Dual Screen Upgrade?
Yes. Professional installation is recommended because the upgrade involves dashboard disassembly, display installation, wiring and vehicle configuration matching.
9. How is this different from a standard Porsche Macan Android screen replacement?
This product is designed as a 24.6-inch dual screen cockpit upgrade, not only a single center screen replacement. It focuses on a wider and more modern dashboard appearance while adding Android 16, wireless Apple CarPlay and Android Auto functionality.
10. What information is required before ordering this Porsche Macan dual screen upgrade?
Please provide your vehicle year, clear photos of the original dashboard, and available details about the factory screen or reverse camera system. This information is used to verify fitment, CANBUS matching and original reverse camera compatibility before shipping.
PORSCHE MACAN 2018-2024 DUAL SCREEN UPGRADE • 24.6-INCH DISPLAY • ANDROID 16 • WIRELESS CARPLAY & ANDROID AUTO
1 review for Porsche Macan 2018-2024 Dual Screen Upgrade with Wireless CarPlay & Android Auto
You must be logged in to post a review.
iKAGOO Customer Support
Compatibility, Shipping & Support
Clear information about vehicle compatibility, order preparation, international delivery, warranty, returns and after-sales support.
Compatibility Review
Vehicle information is checked before dispatch.
Order Processing
Normally 1–3 business days before dispatch.
12-Month Warranty
Limited hardware warranty for eligible defects.
Tracked Delivery
Tracking information is provided after dispatch.
Vehicle-Specific Order Process
We Check the Details Before Your Order Leaves Us
Vehicle-specific electronics require the correct version, wiring and configuration. Our process is designed to reduce avoidable compatibility and installation problems.
Before Payment
Initial Compatibility Review
Vehicle model, year, original system and relevant configuration information may be reviewed before purchase to reduce the risk of selecting the wrong version.
After Payment
Final Compatibility & Configuration Check
Before dispatch, the order is checked against the confirmed vehicle information so the appropriate version, configuration and required vehicle-specific components can be prepared.
After Payment
We Work to Get It Right the First Time
View Full Order Process
Full Process
01
Order Received
Order
02
Final Compatibility Check
Check
03
Test & Prepare
Test
04
Pack & Ship
Ship
05
Tracking & Support
Support
Our goal is to get your order right before it leaves us. We verify compatibility, prepare the correct setup and contact you only if something still needs confirmation.
Shipping, Returns, Warranty & Order Questions
A practical summary of the main terms that apply to vehicle-specific iKAGOO orders.
01
Where are orders shipped from and how long does delivery take?
Most iKAGOO orders are dispatched from our fulfillment location in China after the product configuration and vehicle information have been checked.
Normal order processing is approximately 1–3 business days. Estimated delivery after dispatch is generally:
- USA & Canada: approximately 5–9 business days
- European Union: approximately 7–15 business days
- UK & Australia: approximately 7–10 business days
- Other supported regions: approximately 7–20 business days
Customs clearance, holidays, weather, carrier delays and remote-area delivery may affect these estimates.
02
Will I need to pay VAT, import duties or customs charges?
Standard international shipping normally does not include destination-country VAT, import duties, brokerage charges or customs clearance fees.
For eligible European Union destinations, DDP shipping may be available. Import-related charges are included only when DDP is selected at checkout or confirmed by iKAGOO in writing before shipment.
When DDP is not selected, charges collected by local customs or the delivery carrier are normally the recipient's responsibility.
03
Can I request express shipping and how do I track the parcel?
Express or expedited shipping may be available for selected products and destinations. Availability, carrier and any additional cost are confirmed before shipment.
Depending on the route and product type, iKAGOO may use DHL, FedEx, UPS, EMS, 4PX or another tracked logistics provider.
After dispatch, the tracking number or tracking link is normally sent to the email address used for the order. Tracking updates may take several business days to appear during international carrier transfers.
04
What is the return and refund policy?
Return eligibility depends on the reason for return, product condition, installation status, supporting evidence and whether the return has been approved by iKAGOO.
For an approved non-defective return, the product must normally remain unused, uninstalled, complete and suitable for resale. The customer is generally responsible for approved return shipping costs.
Original shipping, DDP, VAT, customs duties and other logistics costs are generally non-refundable unless required by law or otherwise confirmed by iKAGOO.
Do not send a product back before receiving an approved return address and return instructions from iKAGOO.
05
What if the product still cannot be installed after compatibility review?
Additional protection may apply when iKAGOO reviewed the vehicle compatibility, the customer supplied accurate vehicle information and reasonable installation and diagnostic steps have been completed.
If iKAGOO confirms that no reasonable technical solution is available and the issue is reported within 7 calendar days after delivery, the customer may be eligible for a refund of the product price without being required to return the product.
Original shipping, DDP, VAT, customs duties and other third-party charges are not included in this product-price refund.
06
What warranty is provided, and does opening the product cancel it?
Eligible products include a 12-month limited hardware warranty covering verified manufacturing defects and eligible hardware failures under normal use.
Depending on the verified issue, support may include remote diagnosis, configuration assistance, replacement parts, repair, replacement, partial refund or full refund.
Inspection or third-party examination does not automatically cancel the entire warranty. However, damage caused by unauthorized repair, incorrect modification, broken circuits, improper reassembly, incorrect wiring, impact, water ingress or misuse is not normally covered.
Contact iKAGOO before dismantling, modifying or repairing the product so the correct diagnostic procedure can be provided.
07
What if my order arrives damaged or has missing parts?
Contact iKAGOO within 7 calendar days after delivery and keep the original packaging, shipping label, accessories and product.
Please provide clear photos or video showing:
- The external shipping carton and shipping label
- Visible packaging damage
- The product and affected area
- All accessories and wiring received
After verification, iKAGOO may arrange a missing-part shipment, replacement, repair, refund or another reasonable solution.
08
What if I ordered the wrong version or need to change my order?
Contact iKAGOO as soon as possible and before installation. For address, vehicle configuration or product changes, contact us preferably within 12 hours after placing the order.
An exchange or return may be approved when an incorrectly selected product remains unused, uninstalled, complete and suitable for resale. Customers are normally responsible for relevant shipping costs and price differences.
Vehicle-specific products may enter procurement, programming, testing or configuration shortly after payment. Once preparation or shipment has started, cancellation may no longer be possible, or reasonable costs already incurred may be deducted.
09
What is included in the package?
Package contents vary by product, vehicle model, factory system and selected configuration.
Depending on the product, the package may include the main device, vehicle-specific wiring harnesses, CANBUS interface, adapters, USB cables, antennas, microphones, mounting hardware or other required installation accessories.
Refer to the relevant product photos, specifications and order confirmation for the exact contents of your order.
10
How do I contact iKAGOO for technical or after-sales support?
You can contact iKAGOO through the website contact form, WhatsApp or other available support channels. Typical response time is within 24 business hours.
For faster technical diagnosis, include your order number, vehicle model and year, relevant factory-system photos, product photos and a clear video showing the issue.
11
Is payment secure and are installment options available?
Payments are processed through the secure payment methods displayed during checkout.
Available card, wallet and installment options may vary by country, currency, payment provider and customer eligibility.
Installment services, including options offered by PayPal or another payment provider, remain subject to that provider's regional availability and approval requirements.
Complete iKAGOO Policies
Review the published policy pages for complete terms and conditions.
This section is a simplified customer guide. The complete published policy pages, order confirmation and applicable consumer law take priority if any wording differs.
Related products
From: $1,280.00
Shipping to
China
Checking available shipping…
Final shipping is confirmed from your delivery address at checkout.
Florian Berger –
Nach dem Umbau sieht mein Macan wesentlich moderner aus. Navigation, Musik und Telefon lassen sich auf dem großen Display angenehm bedienen. Die Smartphone-Verbindung funktioniert stabil, und die originale Rückfahrkamera bleibt erhalten. Die Montage dauert allerdings länger als ein einfacher Bildschirmwechsel