XStore theme

Jeep Grand Cherokee 2011-2017 Android Head Unit – 12.1-Inch Wireless CarPlay Radio

(3 customer reviews)

From: $780.00

Duty-Free with DDP Duty-Free DDP Import duties & taxes included with DDP Taxes included with DDP
Secure by PayPal
DDP Shipping — Import Duties & Taxes Included

Select DDP Shipping at checkout. iKAGOO covers the applicable import duties and taxes included in your DDP shipping service. No separate payment of these covered charges at delivery. Standard Shipping does not include import taxes.

DDP Shipping Destinations
🇺🇸 United States
USA (48 Contiguous States)
🇪🇺 European Union (27 Countries)
Austria Belgium Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden
🌍 Additional DDP Destinations (14 Countries)
Canada United Kingdom (incl. Northern Ireland) Australia United Arab Emirates Singapore Malaysia Thailand Vietnam Indonesia Philippines Brunei Myanmar Cambodia Laos
Shipping to China
Checking available shipping…
or
Pay safely with Paypal Pay safely with Visa Pay safely with Master Card Pay safely with JCB Pay safely with American Express Pay safely with Alipay Pay safely with Google pay Pay safely with Klarna Pay safely with DISCOVER Pay safely with  Apple Pay
Guarantee Safe and Secure Payment Checkout
More Than Hardware

Built to Fit. Backed Beyond Delivery.

iKAGOO reviews fitment and provides defined compatibility protection, a 1-year hardware warranty, 3-year software support and 5-year parts support for eligible products.

After Payment We Work to Get It Right the First Time
View Full Order Process Full Process
01 Order Received Order
02 Final Compatibility Check Check
03 Test & Prepare Test
04 Pack & Ship Ship
05 Tracking & Support Support

Our goal is to get your order right before it leaves us. We verify compatibility, prepare the correct setup and contact you only if something needs confirmation.

Jeep Grand Cherokee WK2 · 2011–2017 · FD-147

Jeep Grand Cherokee 2011–2017 Android Head Unit: Bring Modern Navigation and Wireless CarPlay Into Your WK2

Keep the Grand Cherokee you enjoy driving. Transform its center dashboard with a vehicle-shaped 12.1-inch Android display, phone connectivity, independent navigation apps and more control over your music.

12.1-inch integrated portrait displayWireless Apple CarPlay + Android AutoGPS navigation + Android applications36-band DSP audio adjustment
12.1″ 1280 × 800Android 138-core 78704G + 5 GHz Wi-FiBT 5.1RAM 4/8GB

Two original memory options: 4GB+64GB or 8GB+128GB. iKAGOO checks the original dashboard and audio configuration before dispatch.

Jeep Grand Cherokee WK2 2011–2017 12.1-inch Android head unit dashboard appearance reference
Original iKAGOO product-page dashboard presentation. Final installation appearance depends on the original center stack and matched version.
02 · Upgrade value

Jeep Grand Cherokee 2011–2017 Android Head Unit: A Real Change You See Every Drive

This is a center-stack upgrade rather than a small accessory attached to the factory screen. Navigation, music and phone controls move to a larger, portrait-oriented Android display.

Factory experienceEarlier WK2 radio and Uconnect generations have smaller displays and older app/phone integration. Factory equipment and layout vary significantly by model year.
Upgraded experienceThe 12.1-inch integrated fascia presents supported maps, CarPlay, Android Auto and installed Android apps on one modern touchscreen.
Why owners choose the full upgradeYou change the display, interface, app capability and audio adjustment together—not merely the phone-projection function.
Original Jeep Grand Cherokee WK2 2011–2017 Android head unit factory and upgraded dashboard comparison artwork
Existing iKAGOO before/after comparison artwork, retained without cropping; illustrative media, not independently verified customer-installation proof.
03 · Everyday features

Navigation for the Road Ahead. Phone and Music Access for Every Day.

The most useful change is not the number on a specification sheet. It is how the WK2's center screen works during commuting, highway travel and extended ownership.

Jeep Grand Cherokee 12.1-inch Android head unit navigation screen product illustration
Original product navigation-screen media. GPS and compatible Android navigation apps are listed features.
01 / Drive with your route in view

More Room for Maps and Directions

On the daily drive or a longer journey, use the large portrait touchscreen to view supported navigation applications. Built-in GPS allows the head unit to support navigation apps independently of the factory radio interface.

Connect through compatible Wi-Fi or 4G service where online map data is needed; offline operation depends on the application and downloaded maps.

12.1-inch portraitIntegrated screen space
GPS enabledCompatible Android map applications
02 / Get in and connect

Wireless Apple CarPlay and Android Auto

Keep familiar phone-based directions, calls, music and supported messaging features within reach of the Jeep's center display. You do not need to use the Android system as a replacement for every app you already prefer on your phone.

Both published memory configurations include phone projection. Choosing 8GB RAM does not determine whether CarPlay is included.

CarPlayWireless, with a compatible iPhone
Android AutoFor compatible Android phones
Jeep Grand Cherokee Android head unit Apple CarPlay screen shown in original product media
Current product-page CarPlay interface graphic; phone compatibility and available apps vary.
Jeep Grand Cherokee Android head unit Wi-Fi and 4G connected applications source graphic
Original 4G/Wi-Fi capability presentation. Carrier bands, SIM and plan are region-dependent.
03 / Stay connected your way

Android Apps, 4G Connectivity and Detailed DSP Adjustment

Use supported Android media, navigation and utility applications directly on the unit. A compatible SIM and local network can provide 4G data without relying solely on a phone hotspot; 5 GHz Wi-Fi and Bluetooth 5.1 are also listed.

For music, the built-in 36-band DSP offers detailed equalizer adjustment. Matching the Jeep's standard or premium amplifier path remains part of vehicle-specific configuration.

36-band DSPFine-grained sound adjustment
Android 13Standalone compatible applications
Jeep Grand Cherokee WK2 12.1-inch Android head unit source video

Original video linked on the existing product page. It shows the product concept and operation; vehicle-level OEM function retention still follows the confirmed installation configuration.

See the full dashboard change

Watch the Screen Take Its Place in the Grand Cherokee

The original product video lets you compare the WK2 center-stack layout with the 12.1-inch upgrade. Use it to judge how the display fits the dashboard—not as a promise that every vehicle has the same original equipment.

01 · Dash integrationSee the portrait display mounted within the vehicle-shaped center fascia.

02 · Multimedia experienceThe original demonstration introduces Android and phone-projection features.

03 · Correct configurationiKAGOO reviews the original radio, camera and audio system for the supplied version.

04 · Correct WK2 fitment

Jeep Grand Cherokee 2011–2017 Android Head Unit Compatibility by Market and Factory System

The product listing covers selected Grand Cherokee WK2 center-dashboard configurations from 2011–2017. iKAGOO matches the correct fascia, wiring and interface according to the vehicle's actual factory setup.

MarketVehicle identificationListed yearsVersion-selection focus
United States / CanadaJeep Grand Cherokee · WK22011–2017Factory radio/Uconnect generation, camera and amplified audio
UK / EuropeJeep Grand Cherokee · WK2; market-specific trim and diesel variants2011–2017 product rangeOriginal center-stack layout, LHD/RHD, Uconnect and equipment
Australia / New ZealandJeep Grand Cherokee · WK22011–2017 product rangeRHD fascia/controls and original camera/audio interface need version confirmation
Other supported regionsGrand Cherokee WK2, local-market specification2011–2017 listing onlyMatch against actual dashboard and original system, not market year alone
2011–2013 WK2

Earlier center-radio architecture

Match the original radio face, center climate-control layout, rear connectors, amplifier and reverse-camera arrangement. These installations are not automatically interchangeable with later Uconnect versions.

Includes vehicle examples sold as Laredo, Limited, Overland, Summit and performance trims only where the particular center stack is matched. This 2011–2017 listing does not establish fitment for 2018-on vehicles. See the iKAGOO compatibility process →

05 · Factory-system integration

Modernize the Screen While Matching the Jeep Functions You Already Use

The Android head unit supplies new multimedia capabilities. Existing cameras, amplifiers, steering controls and vehicle menus require the interface route appropriate to the original WK2 equipment.

Included · New phone interface

Wireless CarPlay and Android Auto, Android apps, GPS, Bluetooth, network support and DSP are product capabilities.

Matched · Steering controls

Square-style steering-button interface is illustrated in the original media. Exact button mapping depends on wiring and CAN setup.

Matched · Factory audio

Standard and premium amplified systems may require different audio/amp-retention connections.

Matched · Reverse / 360° camera

The display has camera interfaces; actual factory-camera retention depends on signal, decoder, adapter and voltage route.

Matched · Climate and vehicle menus

Later Uconnect configurations can have integrated climate/settings. Retained menus and parking information must be confirmed per vehicle.

Matched · Power behavior

Correct switch-off, sleep/wake operation and battery-current behavior are part of the final installation test.

Original iKAGOO square-style steering wheel control reference for Jeep head unit configuration
Original square-control reference; not a universal promise that all button types are supported.
Original Jeep Android head unit 360-degree camera screen interface illustration
Existing 360° interface graphic; preserving an OEM 360° camera system needs exact-vehicle confirmation.

Factory HVAC, vehicle-setting menus, parking chimes, warning displays and OEM amplifier behavior are not represented here as universally retained. Review the Factory Function Retention Standard →

06 · Installation route

A Vehicle-Matched Retrofit With a Clear Installation Plan

The supplied approach uses vehicle-specific fascia and compatible harnesses rather than intentionally cutting factory wiring. For this integrated vertical assembly, professional automotive-electronics installation is recommended.

Document factory setup

Record original radio, screen, camera, audio, controls and climate operation.

Remove center trim

Protect the dashboard; remove the original screen and applicable trim/components.

Connect matched hardware

Fit fascia, main harness, CAN module, GPS/USB and relevant camera/audio adapters.

Configure functions

Select the matching vehicle protocol, language, audio and camera settings.

Test before finishing

Verify audio, phone, cameras, controls, climate, vehicle menus and sleep/wake behavior.

Jeep Grand Cherokee Android head unit package image showing fascia wiring harnesses and interface modules
Existing package/connection image. Final contents are prepared according to confirmed original equipment.

Order the Screen. iKAGOO Matches the Details Before Dispatch.

After payment, submit the vehicle year, full center-dashboard photo and original system-screen photo through the secure order link, confirmation email or My Account. Additional amp/camera details are requested only where they change the required configuration.

Once installed, confirm full audio output, the reverse-camera path, steering buttons and the vehicle's correct power lifecycle before the dashboard is closed.

The original documented installation index was Mechanical 11/15 and Electronic 12/15, Level 4/5. The published reference time is approximately 2.5–5 hours for a professional, varying by original system and equipment. Read the installation difficulty standard →

07 · Personalize the system

Choose the Memory You Need. Keep More Options for the Years Ahead.

Two memory configurations let WK2 owners decide how extensively they plan to use standalone Android apps and local storage, without paying for higher memory merely to enable phone projection.

Original purchase option

4GB RAM + 64GB Storage

A practical match for owners focused on Wireless CarPlay, Android Auto, maps, music and a smaller set of compatible Android applications.

Included: Android 13 · 8-core platform · DSP · listed Wi-Fi/4G/Bluetooth functionality.

The original complete product and fascia image is also retained in the Specifications section below. Different Android applications and languages are subject to version and regional support.

08 · Published FD-147 specifications

Jeep Grand Cherokee 2011–2017 Android Head Unit Technical Specifications

Original confirmed listing data is kept intact, including both RAM and storage choices. Product-level specifications are distinct from configuration-dependent factory-function retention.

FD-147 · Original product configuration

A Full-Size WK2 Dashboard Upgrade—With Two Clearly Listed Hardware Options

Verify the screen, software platform, connectivity and hardware version together. Both memory choices keep the original listing’s core phone, navigation and sound-processing features.

12.1 in1280 × 800 touch display
Android 137870 · eight-core platform
4 / 8 GB64 / 128 GB storage options
36-band DSPAudio adjustment
Jeep Grand Cherokee WK2 2011–2017 12.1-inch Android head unit complete fascia and screen assembly
Original FD-147 screen and fascia. Image displayed without cropping.
ParameterPublished specification
Product / SKUJeep Grand Cherokee WK2 Android head unit · FD-147
Display12.1-inch touchscreen · 1280 × 800
Operating systemAndroid 13
Processor8-core 7870 platform; original page lists up to 2.7 GHz
Option A4GB RAM + 64GB storage
Option B8GB RAM + 128GB storage
Phone projectionWireless Apple CarPlay; Android Auto
NavigationGPS and supported Android navigation applications
Mobile data4G support; SIM, local carrier and band compatibility required
Wi-Fi5 GHz Wi-Fi
BluetoothBluetooth 5.1
Audio processingBuilt-in 36-band DSP
ColorBlack
Connector strategyMatched factory-style harness / interface route; configuration-specific
Listed shipping weight5.5 kg
Listed parcel size48 × 38 × 28 cm
09 · Why order from iKAGOO

Your Grand Cherokee Deserves Support After the Screen Is Installed

With a WK2 retrofit, a product photo cannot tell you which CAN settings, camera interface or software package fits your original configuration. The value of ordering through iKAGOO is a traceable vehicle-and-product record and a defined technical support route.

BEFORE DISPATCH

Match the actual vehicle

iKAGOO checks the submitted dashboard and original system details and prepares the appropriate version, harness and interface route for the order.

DURING INSTALLATION

Work through configuration

When a workshop needs help with audio, camera, steering controls, CAN options or setup, the order and installation evidence provide a starting point for remote guidance.

MONTHS OR YEARS LATER

Find the right technical route

Device-version records support consultation about available firmware, settings, diagnostics, compatible parts and repair or upgrade possibilities.

Software support is more useful than an unexplained “update available” button

Some Android units offer automatic or built-in updating; that method is not established for every FD-147 hardware revision. An update may require manual, version-matched guidance, and some symptoms are caused by wiring or configuration rather than software. iKAGOO's published support framework provides a route to assess the actual unit instead of suggesting a generic firmware file.

12-month limited hardware warranty3-year free remote software support for eligible purchases5-year parts / upgrade assistance route

These are separate, conditional published services—not five years of free parts or guaranteed future Android versions. Warranty and support terms · See documented after-sales conversations.

International shipping is quoted at checkout; DDP duty/tax-included service is optional where offered and selected. DDP shipping guide · Shipping policy · Returns policy.

10 · Three purchase assessments

How This WK2 Upgrade Scores as a Buying Decision

These are iKAGOO editorial estimates based on listed FD-147 capabilities and its documented installation route. They are not independent laboratory results or a guarantee for an unreviewed vehicle.

8.0 / 10

Upgrade Value · Strong

  • Integrated 12.1-inch portrait screen replaces the original center multimedia area.
  • Wireless CarPlay and Android Auto modernize familiar daily phone use.
  • Standalone Android navigation and connected apps provide another operating route.
  • 36-band DSP adds fine audio adjustment.

Buyer value: A substantial, daily-visible infotainment change for a WK2 kept long-term.

Why not 10/10? The score represents owners wanting the complete screen/app change, not a measured improvement for every driving pattern.

Score basis: Product feature delta and likely daily use; editorial, scenario-dependent. Upgrade-value method →

7.0 / 10

OEM Retention · Conditional

  • The WK2-shaped fascia and matched wiring approach offer an integrated route.
  • Steering-control interface and factory-camera graphics are documented on the original page.
  • Camera, amplifier, HVAC and vehicle-menu continuity require the proper CAN/adapters.
  • 2011–2013 and 2014–2017 factory architectures are reviewed separately.

Buyer value: Upgrade while preparing the correct connection route for the Jeep's existing equipment.

Why not 10/10? Complete vehicle-specific retention has not been established for every trim and factory system.

Score basis: Provisional integration assessment, not “70% of factory features retained.” OEM assessment method →

4.5 / 10

Installation Friendliness · Specialist Fit

  • The fascia follows the center-stack format instead of a floating universal tablet.
  • Matched harnesses limit the intended need for factory-wire alteration.
  • Dashboard removal, interface-module placement and protocol setup remain necessary.
  • Final testing includes amplifier, camera, vehicle menus and sleep/wake behavior.

Buyer value: A defined professional installation path with after-sales technical assistance.

Why not 10/10? Original documented work is Level 4/5: mechanical 11/15, electronic 12/15.

Score basis: Installer effort, integration and verification requirements. Installation method →

11 · Ownership and fitment questions

Jeep Grand Cherokee 2011–2017 Android Head Unit FAQ

Direct answers to real WK2 owner concerns about Uconnect, phone connectivity, amplifier/camera integration and long-term support.

Will this fit every 2011–2017 Jeep Grand Cherokee WK2?
Not automatically. The listed product covers selected 2011–2017 WK2 center stacks; original radio, screen, trim, market and optional equipment determine the matched version.
Are 2011–2013 and 2014–2017 Uconnect systems the same?
No. Earlier radio and later Uconnect center-control architectures differ. iKAGOO reviews the original dashboard and system before dispatch to select the suitable fascia/interface route.
Does the Jeep Grand Cherokee head unit include wireless Apple CarPlay?
Yes. Wireless Apple CarPlay is a published feature for compatible iPhones in both listed memory configurations. Android Auto is also listed for compatible Android devices.
Does the 8GB+128GB version give me more CarPlay features than 4GB+64GB?
No additional CarPlay entitlement is established. Both options include CarPlay; 8GB+128GB mainly increases available Android memory and storage for apps, files and multitasking.
Can I use maps without leaving my phone on the dashboard?
Yes. The unit lists GPS navigation, supported Android map applications, CarPlay and Android Auto. Online map features require a compatible data connection; offline routes depend on downloaded application maps.
Will my factory steering-wheel buttons still work?
Support is configuration-dependent. Original product media illustrates square-style controls, while exact button mapping requires the correct wiring, CAN module and setup.
Will the original reverse camera or surround-view camera work?
A matched connection may retain supported factory-camera functions, but camera type, voltage, interface or 360° decoder must be identified. A camera screen demonstration alone does not confirm every OEM 360° system.
What if my Grand Cherokee has a factory premium amplifier?
The original amplifier type must be checked. Some premium audio configurations need a dedicated retention interface or different connection route, which is part of configuration review.
Can I retain climate controls and vehicle settings?
Supported retention depends on the original Uconnect generation and matched CAN/interface protocol. Review the factory climate screen and vehicle menus so the required control path can be confirmed.
Is this a plug-and-play installation without cutting wires?
The matched harness design is intended to avoid cutting supported original wiring. The integrated center-stack retrofit still involves trim removal, CAN/camera/audio connections, configuration and final testing.
Can I install the 12.1-inch screen myself?
Professional automotive-electronics installation is recommended. The original documented work is Level 4/5 because mechanical dashboard work and integrated electronics must both be completed and tested.
Is 4G guaranteed to work with every SIM in the USA, Europe or Australia?
No. 4G capability is listed, but a compatible SIM, carrier plan and supported local frequency bands are needed. Check the required country/network before shipment.
Does it support English, German, French, Spanish or Arabic?
The original product graphic specifically lists Chinese, English, Japanese, Russian, Arabic and Spanish. Other language packs and exact translation coverage need confirmation for the supplied firmware.
Can this Android 13 head unit update automatically?
An automatic-update method has not been confirmed for every FD-147 hardware revision. Available updates and safe manual recovery depend on the installed software and board version; iKAGOO can review eligible support requests against the order record.
What support remains after I receive the unit?
Eligible orders are covered by a published 12-month limited hardware warranty, 3-year free remote software support and 5-year parts/upgrade assistance. Parts, shipping, repair fees and update availability follow the published terms.
Can I order first and send original dashboard photos afterward?
Yes. Choose the memory version and order. After payment, use the secure vehicle-information link from the confirmation page, email or My Account so iKAGOO can review the correct configuration before dispatch.
12 · Final recommendation

Make the Grand Cherokee You Already Own Feel Current Again

If you want a genuine center-dashboard transformation—not simply an adapter for a few phone functions—the 12.1-inch Jeep Grand Cherokee 2011–2017 Android Head Unit gives your WK2 a larger display, modern phone access, compatible Android applications and detailed sound control. iKAGOO adds the configuration review and technical support path that make a vehicle-specific upgrade worth owning beyond installation day.

13 · Configure your FD-147 upgrade

Choose Your Memory. Order the Matched WK2 Version.

Select 4GB+64GB or 8GB+128GB in the original WooCommerce product options. After checkout, submit your vehicle details through the order confirmation link.

5.00

Based on 3 reviews
3
0
0
0
0

3 reviews for Jeep Grand Cherokee 2011-2017 Android Head Unit – 12.1-Inch Wireless CarPlay Radio

  1. Nathan McKenzie –

    Total rating
    Value for money

    I mainly wanted a larger screen, wireless phone integration and better audio adjustment. This unit covers all three. The screen is bright, music and map controls are well organised, and the 36-band DSP offers much more flexibility than the factory settings. Allow enough time for installation and initial audio setup.

    Pros:

    the 36-band DSP offers much more flexibility than the factory settings

    Cons:

    Allow enough time for installation and initial audio setup.

    Is it helpful?
  2. Lachlan Kennedy –

    Total rating
    Value for money

    Fits my RHD Australian spec 2014 Grand Cherokee like a glove, no gaps or creaks on rough outback corrugated roads. I opted for the Octa-core version with a 4G SIM slot, and running Hema Maps or Google Maps autonomously is fantastic when touring. The air conditioning touch control screen works flawlessly. Shipping to Sydney was fast, and it was packed with heavy foam.

    Is it helpful?
  3. Ryan McAllister –

    Total rating
    Value for money

    The screen fits the dashboard better than I expected. Setup took some time, especially getting the audio adjusted the way I wanted.

    Is it helpful?
Add a review
iKAGOO compatibility, shipping and customer support
iKAGOO Customer Support

Compatibility, Shipping & Support

Clear information about vehicle compatibility, order preparation, international delivery, warranty, returns and after-sales support.

Compatibility ReviewVehicle information is checked before dispatch.
Order ProcessingNormally 1–3 business days before dispatch.
12-Month WarrantyLimited hardware warranty for eligible defects.
Tracked DeliveryTracking information is provided after dispatch.
Vehicle-Specific Order Process

We Check the Details Before Your Order Leaves Us

Vehicle-specific electronics require the correct version, wiring and configuration. Our process is designed to reduce avoidable compatibility and installation problems.

Before Payment

Initial Compatibility Review

Vehicle model, year, original system and relevant configuration information may be reviewed before purchase to reduce the risk of selecting the wrong version.

After Payment

Final Compatibility & Configuration Check

After payment, submit the required vehicle information and relevant photos through the secure form linked on the order confirmation page, confirmation email or My Account. We review these details before preparing the correct version and components for dispatch.

After Payment We Work to Get It Right the First Time
View Full Order Process →
01 Order Received
02 Final Compatibility Check
03 Test & Prepare
04 Pack & Ship
05 Tracking & Support

Our goal is to get your order right before it leaves us. Please submit the required vehicle details and photos after payment. We review them before dispatch and contact you if clarification is needed.

Shipping, Returns, Warranty & Order Questions

A practical summary of the main terms that apply to vehicle-specific iKAGOO orders.

01

Where are orders shipped from and how long does delivery take?

Most iKAGOO orders are dispatched from our fulfillment location in China after the product configuration and vehicle information have been checked.

Normal order processing is approximately 1–3 business days. Estimated delivery after dispatch is generally:

  • USA & Canada: approximately 5–9 business days
  • European Union: approximately 7–15 business days
  • UK & Australia: approximately 7–10 business days
  • Other supported regions: approximately 7–20 business days

Customs clearance, holidays, weather, carrier delays and remote-area delivery may affect these estimates.

02

Are import duties and taxes included?

Choose DDP Shipping at checkout: iKAGOO covers applicable import duties and taxes included in the selected DDP service. No additional payment of those covered charges is due on delivery.

Standard Shipping: Import duties, VAT and customs fees are not included and may be collected separately.

DDP Destinations — Subject to Checkout Availability

USA: 48 contiguous states.

European Union (27): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Additional destinations (14): Canada, United Kingdom, Australia, United Arab Emirates, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines, Brunei, Myanmar, Cambodia, Laos.

Available shipping methods and costs are shown after entering your delivery address. Remote-area fees may apply.

DDP Shipping Guide →

03

Can I request express shipping and how do I track the parcel?

Express or expedited shipping may be available for selected products and destinations. Availability, carrier and any additional cost are confirmed before shipment.

Depending on the route and product type, iKAGOO may use DHL, FedEx, UPS, EMS, 4PX or another tracked logistics provider.

After dispatch, the tracking number or tracking link is normally sent to the email address used for the order. Tracking updates may take several business days to appear during international carrier transfers.

04

What is the return and refund policy?

Return eligibility depends on the reason for return, product condition, installation status, supporting evidence and whether the return has been approved by iKAGOO.

For an approved non-defective return, the product must normally remain unused, uninstalled, complete and suitable for resale. The customer is generally responsible for approved return shipping costs.

Original shipping, DDP, VAT, customs duties and other logistics costs are generally non-refundable unless required by law or otherwise confirmed by iKAGOO.

Do not send a product back before receiving an approved return address and return instructions from iKAGOO.

05

What if the product still cannot be installed after compatibility review?

Additional protection may apply when iKAGOO reviewed the vehicle compatibility, the customer supplied accurate vehicle information and reasonable installation and diagnostic steps have been completed.

If iKAGOO confirms that no reasonable technical solution is available and the issue is reported within 7 calendar days after delivery, the customer may be eligible for a refund of the product price without being required to return the product.

Original shipping, DDP, VAT, customs duties and other third-party charges are not included in this product-price refund.

06

What warranty is provided, and does opening the product cancel it?

Eligible products include a 12-month limited hardware warranty covering verified manufacturing defects and eligible hardware failures under normal use.

Depending on the verified issue, support may include remote diagnosis, configuration assistance, replacement parts, repair, replacement, partial refund or full refund.

Inspection or third-party examination does not automatically cancel the entire warranty. However, damage caused by unauthorized repair, incorrect modification, broken circuits, improper reassembly, incorrect wiring, impact, water ingress or misuse is not normally covered.

Contact iKAGOO before dismantling, modifying or repairing the product so the correct diagnostic procedure can be provided.

07

What if my order arrives damaged or has missing parts?

Contact iKAGOO within 7 calendar days after delivery and keep the original packaging, shipping label, accessories and product.

Please provide clear photos or video showing:

  • The external shipping carton and shipping label
  • Visible packaging damage
  • The product and affected area
  • All accessories and wiring received

After verification, iKAGOO may arrange a missing-part shipment, replacement, repair, refund or another reasonable solution.

08

What if I ordered the wrong version or need to change my order?

Contact iKAGOO as soon as possible and before installation. For address, vehicle configuration or product changes, contact us preferably within 12 hours after placing the order.

An exchange or return may be approved when an incorrectly selected product remains unused, uninstalled, complete and suitable for resale. Customers are normally responsible for relevant shipping costs and price differences.

Vehicle-specific products may enter procurement, programming, testing or configuration shortly after payment. Once preparation or shipment has started, cancellation may no longer be possible, or reasonable costs already incurred may be deducted.

09

What is included in the package?

Package contents vary by product, vehicle model, factory system and selected configuration.

Depending on the product, the package may include the main device, vehicle-specific wiring harnesses, CANBUS interface, adapters, USB cables, antennas, microphones, mounting hardware or other required installation accessories.

Refer to the relevant product photos, specifications and order confirmation for the exact contents of your order.

10

How do I contact iKAGOO for technical or after-sales support?

You can contact iKAGOO through the website contact form, WhatsApp or other available support channels. Typical response time is within 24 business hours.

For faster technical diagnosis, include your order number, vehicle model and year, relevant factory-system photos, product photos and a clear video showing the issue.

Contact iKAGOO Support →

11

Is payment secure and are installment options available?

Payments are processed through the secure payment methods displayed during checkout.

Available card, wallet and installment options may vary by country, currency, payment provider and customer eligibility.

Installment services, including options offered by PayPal or another payment provider, remain subject to that provider's regional availability and approval requirements.

Complete iKAGOO Policies Review the published policy pages for complete terms and conditions.

This section is a simplified customer guide. The complete published policy pages, order confirmation and applicable consumer law take priority if any wording differs.

Jeep Grand Cherokee 2011-2017 Android Head Unit Jeep Grand Cherokee 2011-2017 ...

From: $780.00

Shipping to China
Checking available shipping…
Select options